We are thrilled to announce the launch of our latest offering - AI-powered smart logistics co-pilot - LIA (Logistics Intelligence Assistant) for proactive incident management. The LIA co-pilot app prevents the snowballing of disruptions in the last mile delivery flows into a business risk via instant issue identification. It sends automated alerts for any event (configurable) well ahead of time (configurable) and enables our clients to ensure faster resolution of unique disruptions.

The clients can set automated trigger alerts for custom incidents and leverage exhaustive KPI tracking for instant problem identification. LIA comes with an intuitive and comprehensive incident management dashboard where the clients can set custom incident triggers for multiple events, such as missing consignments, KPIs vulnerable to breaches, etc.

The clients can get automated alerts on consignment, hub, rider, or vehicle levels that enable faster resolution of such incidents and can ensure intelligent KPI monitoring via an automated engine. The LIA co-pilot helps our clients with instant issue identification, faster turnaround time for issue resolution, and unlocking higher management bandwidth, driven by the shift to “management by exception”.