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Product Releases
Digital Customer Experience Finance Operations
28 January 2024
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Overview:

We are excited to announce the integration of Fonepay, a new payment solution, into our platform. This feature enhancement enables the generation of QR codes at the order level, allowing customers to conveniently make payments through K-net upon delivery. This streamlined process eliminates the need for creating new orders for payment changes and significantly improves the payment experience for both riders and customers.

Key Features:

  • QR Code Payment: A QR code is generated for each order, which can be displayed in the rider app along with a payment link. This facilitates easy payment by customers at the time of delivery.

  • Integrated Payment Gateway: Fonepay has been added to our integration marketplace, offering a secure and efficient payment method through QR code scanning.

  • Single-Use Link: The generated link for payment can only be used once, ensuring security and integrity in the payment process.

  • Payment Status Validation: A webhook integration is implemented to receive real-time payment status, allowing riders to proceed with delivery upon successful payment.

  • Payment Status Check: An API is provided for checking payment status directly from the app, enhancing the convenience for riders to verify payment completion.

Benefits:

  • Enhanced Customer Experience: Customers can now easily switch payment methods at the time of delivery, offering greater flexibility and convenience.

  • Operational Efficiency: Streamlines the payment process, reducing the need for manual intervention and simplifying the workflow for cash-to-digital payment changes.

  • Secure Payments: The use of QR codes and single-use links ensures a secure payment process, minimizing the risk of fraud.

  • Real-Time Payment Confirmation: Riders receive immediate notification of payment status, allowing for smoother order completion and delivery.

Support:

For further information on how to utilize the new Fonepay payment integration or for any assistance required, please reach out to our support team.