Overview:

An important enhancement has been introduced to enable real-time notifications via webhooks for every customer-related activity, including the creation, updates, enablement, and disablement of customer records. This feature ensures seamless communication with external systems by delivering instant updates whenever changes occur, promoting synchronization and operational efficiency.

Key Capabilities:

• Webhook Notifications for Customer Creation: Whenever a new customer is created, a webhook is triggered to provide real-time information about the new record.

• Webhook Notifications for Customer Updates: Any update to existing customer details (e.g., name, contact information) automatically triggers a webhook to ensure external systems stay updated.

• Webhook Notifications for Customer Enablement and Disablement: Status changes, such as enabling or disabling a customer, also trigger webhooks, providing instant visibility into these critical updates.

• Payload Structure: Each webhook payload includes detailed information about the change, including customer ID, timestamp, and the type of activity (created, updated, enabled, or disabled).
  

Benefits:

• Real-Time Synchronization: Instant notifications ensure external systems remain aligned with customer records in real time, eliminating manual interventions and potential discrepancies.

• Improved Transparency: Webhooks provide detailed information on each customer-related activity, offering a clear audit trail for all changes and enabling efficient tracking.

• Enhanced Operational Efficiency: By automating updates, this feature reduces users on periodic data polling and manual checks, saving time and resources.

• Seamless Integration: Easily integrate with external systems or applications, enabling clients to react promptly to customer changes, such as automating follow-ups or modifying access controls.

• Reliable Event Notifications: Notifications for enablement and disablement ensure that client systems promptly adapt to access or restrictions, enhancing security and compliance.